Test your Ideas for the Future of Customer Interaction with us, now!

Our Vision

Shape the future of mobility by getting the most out of DB’s huge data assets and know-how! Take the opportunity to test your technologies and solutions to enhance digital experiences along the customer journey. We are looking for innovative ideas to create a new era of customer experiences, communication and interaction. Let us help you to develop your prototype and business model to impact on the future way of travel. Get active in areas like:

400,000 trainstops at stations per day © Deutsche Bahn AG | Axel Hartmann
Every 5.8 seconds a service request  © Deutsche Bahn AG | Oliver Lang 
7,300,000 passengers per day  © Deutsche Bahn AG | Uwe Miethe 
Up to 500,000 passengers per day per station © Deutsche Bahn AG | Oliver Lang
5,000,000 BahnCard owners  © Deutsche Bahn AG | JET Foto / Kranert 
9,200,000 travel requests per day  © Deutsche Bahn AG | Pablo Castagnola 


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Human Machine Interface

Technologies enabling interaction between customers and passenger transport devices, e.g. voice and image recognition, gesture control or touch screen solutions

Artificial Intelligence

Using AI solutions to digitize customer journeys and services, e.g. predictive analytics or management of customer data


AR/VR technologies to enhance customer experiences, e.g. supporting indoor navigation or mapping/routing


Software solutions to allow automated and real-time customer communication, e.g. digital travel companions or management of customer complaints


Using Blockchain technologies to increase customer experience due to speed of execution, reduction of transaction fee and immutability, e.g. in regards to ticket sales


Integrating robots into customer interaction, e.g. as customer guidance and support or travel information on-site


Using gamification tools to improve customer engagement, e.g. for marketing campaigns or customer feedback

Digital Twins

Digital Twins to understand customer needs, e.g. by improving existing products

Image/Video/Sound Processing & Analytics

Better customer experiences using digital vision technologies e.g. for real-time train capacity analytics


Start Application
Application Deadline
Announcement of Pitch Candidates
Pitch Event
Start Program
End of Program

Selection criteria

  • Driven, highly capable team of min. two persons

  • MVP or working concept already developed (early & late stage startups welcome)

  • Economically sound business model

  • Desire to develop an excellent prototype with Deutsche Bahn

  • Presence at our coworking space DB mindbox in Berlin

Impressions Selection Day

Why participate?


  • 3 month program
  • 25k € zero equity taken
  • seats in our coworking space


  • access to the world of railway
  • access to unique data sets
  • access to DB business units


  • dedicated startup-manager
  • internal & external coaches
  • access to our alumni network